Serbia’s health care is public on paper and partly private in practice. Public insurance covers almost everyone, yet patients pay a large share themselves, mostly for medicines and for care they cannot get quickly, or do not trust, in the public system. In both parts the demand is there; what lags is the way money, staff and supply are organised to meet it.
Public money pays hospitals mainly for the staff and inputs they hold, and primary care largely regardless of results: only a small share of a hospital’s budget follows the cases it treats. Little in that rewards a shorter stay, a day-case operation or a screening that prevents an admission. The question for policy is how to pay so that the same money brings more and better care.
We built the evidence behind the World Bank’s health reviews for Serbia and Montenegro, from European benchmarks and financing flows down to individual insurance claims, and we know the private market alongside it, provider by provider.
The public insurer has for years bought capacity it lacks from private providers in a few niches, such as cataract surgery, IVF and dialysis, on one-year contracts, while most clinics stay small, offer a bit of everything and lean on doctors and referrals from the public system. The accounts show how the money works: public contracts cover fixed costs, while self-paying patients and voluntary insurance carry the margin, and the more a provider depends on the insurer, the slower its cash comes in. The providers that pull ahead specialise where supply is thin, keep their own doctors and balance their payers.
We know this market firm by firm, down to who earns what, and the public system it leans on from years of work on its spending.