Serbia invests as large a share of its income as the EU, yet a worker still produces far less than in Europe. Much of that investment has gone into infrastructure and new plants, while many domestic firms, from workshops to mid-sized manufacturers, have upgraded slowly. With labour scarce, growth can no longer come mainly from adding jobs; it has to come from better equipment, processes and management inside the firms that are already here.
Public support for business is paid mainly per new job, with more in less developed areas and tax holidays for the largest projects. It brought plants and work to places that needed them, but it rewards headcount more than what each worker produces, and domestic small and mid-sized firms get far less of it than large and foreign investors. Programmes for small firms are modest, change from year to year and are rarely judged against firms they did not reach. Foreign investment lifts domestic firms mainly through supplier links, and the question for policy is how the same support could bring more of that: capability, equipment and management inside firms, chosen where it is likely to last and measured by what changed.
We reviewed Serbia’s profile for two editions of the OECD’s competitiveness assessments and follow a supplier development programme firm by firm, on the shop floor and in the accounts.
For a company, the gap is a market. Many established domestic firms still run on old equipment and informal management, and with labour scarce, automation, better processes, business software and engineering pay back faster than they did. That opens room for suppliers of equipment and know-how, for lenders and lessors who can read a firm’s accounts, and for buyers of sound firms that have underinvested, often where the founder is thinking about succession. Public support helps only at the margin, and a case built on cheap labour is weaker each year. The firms that pull ahead plan for scarce labour from the start, build a local supplier base, and judge each target on its own accounts rather than on the sector average.
We test firms on their own filed accounts against every peer in their industry, and know which incentives apply and what they require in return.